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Coupon Queen: Store coupon police try to crack down on returns fraud

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Ever buy something with a coupon and then decide you need to return that item? Typically, one of two things will happen at the customer service counter. The store associate will look at your receipt and refund the actual selling price of the item. Or, the associate will note that you used a coupon to buy the item and then refund the price of your item – minus the coupon.

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