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Published September 10, 2013, 09:26 PM

Sanford Health offers 'Same Day' appointments

FARGO – Instead of waiting in line at the walk-in clinic or waiting a couple of weeks for that previously scheduled appointment, residents who are sick in the metro area can now make same-day appointments with their regular doctor at Sanford Health.

By: Wendy Reuer, INFORUM

FARGO – Instead of waiting in line at the walk-in clinic or waiting a couple of weeks for that previously scheduled appointment, residents who are sick in the metro area can now make same-day appointments with their regular doctor at Sanford Health.

Sanford Health launched a “Same Day” appointment program on Monday at all Fargo-Moorhead locations.

Patients who are sick can call their regular doctors and make an appointment with their regular doctors that same day by calling the clinic they usually go to or 1-855-SameDay.

Same Day is available throughout the Sanford system for primary care doctors, and pediatricians, internal medicine physicians, pediatricians, gynecologists and obstetricians, said Emily Bormann, Sanford spokeswoman.

Deb Walker, a Sanford physician, said Same Day allows for better “continuity of care” by allowing patients to see their regular doctors, or their doctors’ partners.

“That physician knows (the patient) and knows other factors about their health,” Walker said. “Even if they are not able to see their provider, if you’re seeing a similar set of physicians, you can have better continuity.”

Walker said calls will still be triaged so patients who are sick but not sure if they should see their clinic doctor or head to the emergency room will be directed by phone.

Bormann said Same Day will not interfere with the scheduling of regular appointments.

“I don’t think a lot of patients are aware that their providers have acute care access slots,” Walker said. “I think a lot of times instead of calling the clinic, they will go to the walk-in and wait.”

Patients will not be billed separately for same-day appointments and no special fees are involved. The appointments are billed to insurance just as other appointments are.

Readers can reach Forum reporter

Wendy Reuer at (701) 241-5530

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