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Published August 18, 2013, 09:00 PM

Faces of the Boom: Knot one to complain

WILLISTON, N.D. – Kaz Matsubara, 63, Lexington, worked in the auto industry for a company that supplied parts to Toyota, Honda and Nissan assembly plants. Every day, customers complained that the product was too expensive or wasn’t delivered quickly enough.

By: Amy Dalrymple, Forum News Service

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