Coupon Queen: Checkers respond to cashier complaintI often share emails and notes from readers regarding their shopping experiences. Recently I featured an email from Curtis, a reader who was having trouble with his supermarket’s coupon policy. The store recently removed the policy completely, allowing the cashiers to decide which coupons to accept and which to deny. Curtis felt that cashiers were intentionally denying coupons because they could do “whatever they wanted.” Curtis’ email sure stirred up my inbox! Some cashiers wrote to respond.
By: Jill Cataldo, INFORUM