We are part of The Trust Project.
What makes you stand out?
“Being part of a company that takes care of customers and gives back to the community helps create a stable, healthy culture for our ‘Bell family’ of employees,” President and CEO Michael Solberg said. “When they’re proud of what they do and where they work, they in turn take great care of our customers. We hire people with a service mentality, because at heart, we exist to help other people.”
How do you strive to meet customer expectations?
“I always say banking is very commoditized as a business,” Solberg said. “Essentially, you get the same services at almost any financial institution. Where Bell Bank really shines is in how we treat our customers. People expect us to have all the services and convenience. We like to surprise them with over-the-top service, where our people really go the extra mile to make sure they’re taken care of. We recognize that kind of customer care year-round at our company.”
- Second place: VISIONBank
- Third place: Gate City Bank
- Fourth place: Bremer Ban
- Fifth place: Choice Bank
