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Best Customer Service: Suite Shots

Location: Fargo

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Suite Shots has earned Best Customer Service - Eats and Drinks in the 2022 Best of the Red River Valley competition.
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What makes your food and drink offerings better than the rest?

“We run a scratch kitchen which sets us apart from most entertainment venues our size,” President and CEO Mark W. Johnson said. “Chef Aaron Marty and his team are constantly working on ways to keep the menu fresh and fun.”

How do you approach customer service, and what makes it special?

“Our focus on hospitality starts with our orientation and training program regardless of department,” Johnson said.

What is something you provide that people may not know about?

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“Our outdoor hitting bays are outfitted with commercial heaters that raise the temperature an average of 50 degrees,” Johnson said.

  • Second place: Legends Sports Bar & Grill
  • Third place: Murphy’s Pub
  • Fourth place: CRAVE American Kitchen & Sushi Bar
  • Fifth place: Stone Town Grill

Related Topics: BEST OF 2022
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