Winner: Medical Pharmacy South
Location: Fargo
How do you want your customers to feel?
“We want our customers to feel as if each and every one of them is our number one priority,” said owner Lana Kirschenmann. “We want them to feel welcomed, valued, respected, and confident in our ability to provide them with the best possible service and pharmaceutical care. Thank you to our customers for voting for us again. We are deeply humbled that our efforts in providing outstanding customer service to our community has been acknowledged.”
Why do customers choose you?
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“Customers choose us because we provide caring, compassionate, personalized service,” Kirschenmann said. “We enjoy the opportunity to establish a connection with our customers that goes beyond simply filling their prescriptions.”
What does your team enjoy most?
“My team enjoys building customer relationships as well as knowing they are making a positive difference in a customer’s health and well-being. Their willingness to go above and beyond in helping our customers has become our daily standard of care. Superior customer service is not the exception, it is the rule.”
Second Place: Dakota Clinic Pharmacy
Third Place: CVS
Fourth Place: The Medicine Shoppe
Fifth Place: Linson Pharmacy