Winner: Bell Bank
Locations: Fargo, Moorhead, West Fargo; Wahpeton, N.D.; Breckenridge, Dilworth, Hawley, Detroit Lakes, Pelican Rapids, Fergus Falls, Alexandria, Minn.; Twin Cities metro area; Phoenix metro area.
If the fresh cookies and coffee don't scream customer service, then the smiling faces and friendly attitudes of it's employees definitely do.
"We're deeply honored to be recognized by our customers and the community, because the people who vote for the Best of the Valley are truly the reason we exist," said Bell Bank President and CEO Michael Solberg. "Being recognized for providing the best service — especially among all the great local businesses who strive to bring great service every single day — inspires us. It motivates us to work even harder to maintain the level of unequaled personal service people expect from us, and to live our values in ways that make a difference in people’s everyday lives."
Not only is Bell's service to its customers inside the banking world second to none, their work in the community also shines. Since its beginning, Bell's Pay It Forward initiative has empowered nearly $15 million in grassroots charitable giving. For Solberg, it's the best part of his job.
"Pay It Forward and hearing those stories from our employees or from recipients is both humbling and rewarding," he said. "We have a lot of fun with all of our company events with our Bell family and the opportunity to celebrate our blessings with our team members, as well as with our customers and friends. Most rewarding is regularly hearing from our customers and friends in the community that Bell’s team members help them, care about them and make a difference in their lives."
Second Place: SCHEELS
Third Place: VISIONBank
Fourth Place: Gate City Bank
Fifth Place: Bethany Retirement Living