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Fargo woman killed in motorcycle crash remembered for calm and reassuring voice for thousands

21-year-old Tessa Holt was a dispatcher for Aggressive Towing and had a very unique way helping those in crisis.

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Tessa Holt.
Tessa Holt Facebook page
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MOORHEAD — "Her desk here still has some of the pictures that her and my daughter had colored together," said Ashley Miller as she pointed to several panda pictures on Tessa Holt's desk at Aggressive Towing.

After going through the police academy, the 21-year-old worked at the towing company as a dispatcher while she worked toward her dream job of becoming a police officer.

Miller also pointed out a note Holt left on Miller's desk calendar before going home for the weekend.

It read: "Hi my friend," and "I love you."

"Each day is hard, knowing that she's not coming through the door," Miller said.

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The woman from Roseau, Minnesota, was killed in a motorcycle crash Sunday night, June 26, on University Drive in Fargo when she fell off her bike and was hit by another motorcyclist riding with her.

"Thankfully, I was able to get one last hug from her. I think it's kind of surreal because Tessa and I were good friends. We normally didn't hug when we parted from work, but for some reason that day, she came and gave me a big hug," Miller said.

Holt was the heart of the tight-knit Aggressive Towing family, which has only 15 employees. The same three words used over and over to describe Tessa were, "loud but calm." Aggressive Towing is working on a way to honor Holt to ensure she is remembered forever.

Helmets are an important part of motorcycle safety, but so are other forms of protective gear, including gloves, over-the-ankle protection for the feet, and eye protection, said Lonnie Bertsch of ABATE of North Dakota, a nonprofit group that provides motorcyclist safety training.

She also loved to dance and sing at work and had a contagious laugh.

"It's quiet; it feels empty to a point," said tow truck driver Blaine Rosendahl.

When Holt's phone rang at the office, she was a caring and reassuring voice for those on the other end, helping thousands with a very unique approach.

"She often referred to customers as 'honey' and 'sweetheart' and 'babe,'" Miller said. "Sometimes, the guys would be like, 'Did you just call a stranger that?' And she would just (say), 'Yup, I sure did.'"

A simple note written in pink highlighter in the break room reads, "Have a fabulous day wonderful humans!" It now serves as a permanent reminder of Holt's daily message that it's all about the little things in life, and everyone is a wonderful and beautiful human.

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"I hope that it helps remind of a lot people how we can all be better each day," said Miller.

Related Topics: CRASHESPEOPLE
Matt Henson is an Emmy award-winning reporter/photographer/editor for WDAY. Prior to joining WDAY in 2019, Matt was the main anchor at WDAZ in Grand Forks for four years. He was born and raised in the suburbs of Philadelphia and attended college at Lyndon State College in northern Vermont, where he was recognized twice nationally, including first place, by the National Academy for Arts and Science for television production. Matt enjoys being a voice for the little guy. He focuses on crimes and courts and investigative stories. Just as often, he shares tear-jerking stories and stories of accomplishment. Matt enjoys traveling to small towns across North Dakota and Minnesota to share their stories. He can be reached at mhenson@wday.com and at 610-639-9215. When he's not at work (rare) Matt resides in Moorhead and enjoys spending time with his daughter, golfing and attending Bison and Sioux games.
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