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UPDATE: 911 outage resolved in eastern North Dakota

North Dakota officials and the 911 provider worked to fix the issue.

Heidi Biggerstaff monitors calls at the Red River Regional Dispatch Center in downtown Fargo in 2015. David Samson / The Forum
Heidi Biggerstaff monitors calls at the Red River Regional Dispatch Center in downtown Fargo in 2015.
Forum file photo

UPDATE: The 911 outage has been resolved, according to North Dakota officials. Systems have been working correctly since 12:53 p.m., Tuesday, May 9.

ORIGINAL STORY:

FARGO — A 911 outage is affecting some callers in eastern North Dakota, including the Fargo area, the Red River Regional Dispatch Center said at about 10:40 a.m. Tuesday.

Affected callers included those using landlines, AT&T cellphones and Verizon cellphones in North Dakota, dispatch officials said.

"If you need 911, please dial or text 911. If you have trouble reaching 911. Please call our non-emergency line at 701-451-7660," the dispatch center said in a statement.

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State Radio dispatchers noted there were connectivity issues for 911 across eastern North Dakota on Tuesday afternoon. Callers can reach the State Radio administrative line at 701-328-9921.

Some landline 911 calls are routing to the dispatch center's administrative lines.

North Dakota officials and the 911 provider are working to fix the issue.

Texts to 911 are working for all cellular providers.

No Minnesota callers are affected by this outage.

Our newsroom occasionally reports stories under a byline of "staff." Often, the "staff" byline is used when rewriting basic news briefs that originate from official sources, such as a city press release about a road closure, and which require little or no reporting. At times, this byline is used when a news story includes numerous authors or when the story is formed by aggregating previously reported news from various sources. If outside sources are used, it is noted within the story.
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