Duane Rindy letter: Customers object to cable TV service
After reading the last couple of weeks of the opinion column it has occurred to me that CableOne has run what ever programs and rates they have felt like for the last 20 plus years! I first started with Cablecom in 1980 when we paid $8 (or it may...
After reading the last couple of weeks of the opinion column it has occurred to me that CableOne has run what ever programs and rates they have felt like for the last 20 plus years! I first started with Cablecom in 1980 when we paid $8 (or it may have even been $6) per month for about 25 to 30 channels or so. Now we are paying $40-plus for what ... a bunch of stations that they pick to fill the dial; with 50 percent of them that, I dare say, people don't watch other than to "surf" over them with the remote.
Then you had a letter recently saying that someone in Moorhead checked into cable TV with CableOne because her neighbor gets a special rate because she is grandfathered in at a rate nearly half of what we are paying! If we are all on the same basic system why is there a difference in charges and why are some people being grandfathered in? Why don't we receive this grandfathered rate as we have been with the system from the start?
Now Linda Brown writes (May 8) and questions this also. Where are our City Commission people when the franchise comes up for renewal? I know that this is a small thing compared to running the rest of the city, but I don't understand why they are not getting upset when their cable bill keeps going up?
When you contact them about why the Golf Channel (for example) is not in the basic group they tell you that there is not enough interest in the area. Is that why the local F-M and West Fargo golf courses have over 150,000 to 200,000 rounds plus of golf a year, but there is no interest? I am sure you all have been elsewhere and seen a channel that you would like to see on the dial.
It is my understanding that they are charged by the subscriber for each channel. They could also print a list of what each channel costs in the package. I am sure this is the same as other cities like Minneapolis and St. Paul. Maybe they should send out a survey with questions, on the channels we customers want, with our billing as it won't cost them or us anymore to send them back with our payment. After they get the results (and find out what their customers want) they could publish them in the paper, give a copy to the City Commission and maybe even make some changes. It is just an idea.
I only wish my income had grown this much in 20 years or so!