I'm writing to announce that there are knights in shining armor among us. A few years ago I purchased a used car that used oil. A lot of oil. And this model didn't come with an oil sensor. A number of mechanics suggested various options to solve the problem, but it got worse. Recently, I scheduled a routine oil change at Muscatell Subaru in Moorhead. When I asked the technician not to tighten the oil cap too tight, he explained to me that there was a test that they could do free of charge. If my car failed, they would fix it. My only cost would the price of spark plugs, since it would make sense to replace them while the engine was torn apart.
He patiently listened to my concerns about the expired warranty and then explained how the procedure would still be free of charge. I've never been treated so kindly by strangers, especially mechanics. The oddest thing is that these gentlemen didn't seem to think that their behavior was out of the ordinary at all. They simply had one goal in mind - to stand behind the Subaru name and make sure that my experience with the cars they serviced was a good one.
That is just like what the knights of the Round Table back in Camelot did. The best way I can think to honor them is to write this letter.
